PRIVACY POLICY
Version of June 18, 2026
This Privacy Policy (hereinafter — the “Policy”) defines the procedure for collecting, storing, using, processing, and protecting the personal data of users of the website of GRAND LOGISTICS COMPANY LLC (hereinafter — the “Company”) in accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI, other regulatory acts of Ukraine, and, where applicable, the principles of the General Data Protection Regulation of the European Union (GDPR).
By using the website or filling in any forms on the website, the user confirms that they have read this Policy and consents to the processing of their personal data in accordance with this Policy.
1. General provisions
1.1. The personal data controller is:
GRAND LOGISTICS COMPANY LLC
EDRPOU code: 38336602
Address:
61 Oleha Onikiienka St., Brovary, Kyiv Region, 07400, Ukraine
Email:
info@glc.in.ua
Phone:
+38 (067) 489-60-11
+38 (044) 334-53-02
1.2. This Policy applies to all personal data that the Company receives from users of the website.
1.3. The Company processes personal data lawfully, fairly, transparently, and only to the extent necessary to achieve the specified purposes.
2. What personal data we collect
When using the website, the Company may collect the following data:
• first name and last name;
• phone number;
• email address;
• information necessary to calculate the cost of transportation or transfer (route, date, type of cargo, volume, number of passengers, additional requests);
• information that the user voluntarily provides in correspondence or phone communication;
• technical data:
– IP address;
– browser type;
– device type;
– operating system;
– date and time of the visit;
– information about cookies.
3. Purpose of personal data processing
Personal data is used exclusively for:
• processing requests;
• providing logistics services;
• organizing international and domestic transportation;
• organizing passenger transfers;
• calculating the cost of services;
• communicating with the client;
• fulfilling contractual obligations;
• improving the operation of the website;
• carrying out statistical analysis;
• informing about the Company’s services (only with the user’s consent).
4. Legal grounds for processing
The Company processes personal data on the basis of:
• the user’s voluntary consent;
• the necessity of concluding or performing a contract;
• compliance with the requirements of the legislation of Ukraine;
• the Company’s legitimate interest in improving the quality of service and the functioning of the website.
5. Use of cookies
The website uses cookies and other similar technologies for:
• ensuring the correct operation of the website;
• remembering user settings;
• collecting visit statistics;
• analyzing user behavior;
• evaluating the effectiveness of advertising campaigns;
• improving the quality of the website.
The user can change cookie settings in their browser. Disabling cookies may affect the operation of some website features.
6. Use of third-party services
To ensure the operation of the website, third-party services may be used, including:
• Google Analytics;
• Google Tag Manager;
• Google Maps;
• Google reCAPTCHA;
• Meta Pixel;
• CRM systems;
• email services;
• hosting providers.
Such services may receive technical information necessary to perform their functions, in accordance with their own privacy policies.
7. Transfer of personal data to third parties
The Company does not sell or transfer personal data to third parties, except in the following cases:
• if required by law;
• if necessary for the performance of a contract;
• if the user has given separate consent;
• if the data is transferred to technical partners (hosting, CRM, web analytics services, email services) solely to the extent necessary to provide the relevant services;
• if the data is transferred to partner carriers to organize the transportation.
8. Retention period of personal data
Personal data is stored only for the period necessary to achieve the purpose of its processing or for the period established by the current legislation of Ukraine.
After the relevant purpose has been achieved, personal data is subject to deletion or anonymization, unless otherwise provided by law.
9. Protection of personal data
The Company applies modern organizational and technical security measures to protect personal data from:
• accidental or unlawful destruction;
• loss;
• alteration;
• unauthorized access;
• disclosure;
• misuse.
10. User rights
The user has the right to:
• know what personal data is being processed;
• receive information about the procedure for processing it;
• demand correction of inaccurate data;
• demand deletion of personal data in cases provided for by law;
• withdraw consent to the processing of personal data;
• restrict the processing of data in cases defined by law;
• file a complaint with the Ukrainian Parliament Commissioner for Human Rights or with a court.
11. Withdrawal of consent
The user may withdraw consent to the processing of personal data at any time by sending a corresponding request to the email address:
Withdrawal of consent does not affect the lawfulness of the data processing carried out before it was withdrawn.
12. GDPR
If personal data is processed in relation to persons to whom the GDPR applies, the Company ensures that such data is processed in accordance with the principles of lawfulness, transparency, data minimization, and the protection of data subjects’ rights.
13. Changes to the Policy
The Company has the right to update this Policy periodically.
The new version takes effect from the moment it is published on the website, unless otherwise provided by the new version.
14. Contact information
For all questions regarding the processing of personal data, you can contact:
GRAND LOGISTICS COMPANY LLC
EDRPOU code: 38336602
Address:
61 Oleha Onikiienka St., Brovary, Kyiv Region, 07400, Ukraine
Email:
info@glc.in.ua
Phone numbers:
+38 (067) 489-60-11
+38 (044) 334-53-02